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Posts: 90,105
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No Data Plan - Connected to Wi-Fi but No Internet Access?

Try this, then... Settings > Device > Advanced... anything there?




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Posts: 14
Registered: ‎10-19-2013
My Device: 9700
My Carrier: tmobile

Re: No Data Plan - Connected to Wi-Fi but No Internet Access?

Nothing relatated on Advanced Options.

 

I encourage everybody not to buy blackberry anymore.  It is absolutly crazzy that you have to pay a license to Blackberry to navigate by using Wifi.

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No Data Plan - Connected to Wi-Fi but No Internet Access?

To navigate?

 

If you're just using the browser, WiFi works for the hotspot browser.

 

I cannot help that you cannot find the correct setting to enable it.




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Registered: ‎10-19-2013
My Device: 9700
My Carrier: tmobile

Re: No Data Plan - Connected to Wi-Fi but No Internet Access?

thanks for your help, there are no setting to enable that on OS 6. Blackberry decided that to navigate by WIFI you have to pay to them a license BIS.  This is abusive!!!

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No Data Plan - Connected to Wi-Fi but No Internet Access?

Actually, that is not true, WiFi browsing is present on that device and OS.

 

You can quit whining and blaming BlackBerry for it, they have enabled it on that device. As a matter of fact, it was one of the first, if not the first, models and OSs which enabled that function.

 

No one has 'abused' you. That is weak.




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Posts: 14
Registered: ‎10-19-2013
My Device: 9700
My Carrier: tmobile

Re: No Data Plan - Connected to Wi-Fi but No Internet Access?

There are several KBs in these thread indicating that if you do not have BIS enabled you will never be able to surf the internet by WIFI. Some of them issued by blackberry.  If you can send a procedure to get it to work I would happy, but as the procedure is not provided, I reinforce that blackberry is abusing obligating customers to buy BIS to surf the internet by using wifi.

 

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No Data Plan - Connected to Wi-Fi but No Internet Access?

You really get off on throwing that word "abuse, abusing" about, don't you. It doesn't apply here. Learn the definition of the word. So far, you've ended each post with some poke at BlackBerry. Do you really really want help with this issue, or you're only hear to antagonize?

 

KB17309 doesn't apply. You have Tmobile. And only applies to OS5, you're on OS6.

 

What I haven't asked is this, who is your 9700 Bold branded to?

On the device, or the start up screen when you turn on the device?

 




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Posts: 14
Registered: ‎10-19-2013
My Device: 9700
My Carrier: tmobile

Re: No Data Plan - Connected to Wi-Fi but No Internet Access?

Movistar Colombia is the carrier.   This devices had a plan with T-MOBILE, but several years eqgo is working with Movistar.

 

As said,  I would like to get a procedure to get WIFI working with no DATA PLAN purchased, so far all the KBs mentioned that if BIS is not bougth it wont work. If you have a procedure please send it.

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No Data Plan - Connected to Wi-Fi but No Internet Access?

Let me ask that again (not asking who is the current carrier or old carrier):

 

  • Who is your 9700 Bold branded to?
  • On the device, or the start up screen when you turn on the device?

If you can't answer those two questions, I need to know the vendor ID.

  • On the homescreen, press and hold the lower left ALT key while typing E A C E.  You won't see those letters typed, and there is no place to type, just type the letters. Look on that screen for the Vendor ID.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
Posts: 14
Registered: ‎10-19-2013
My Device: 9700
My Carrier: tmobile

Re: No Data Plan - Connected to Wi-Fi but No Internet Access?

It is branded to T-Mobile