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New Contributor
allytalia
Posts: 8
Registered: ‎07-02-2012
My Device: 9900
Accepted Solution

No Maps or Password Keeper after installing bundle 7.1 on my 9900

I updated my 9900 with the new 7.1 bundle and now no maps and no password keeper. I cannot install them from the desktop manager because the applications section has now been updated to only show the apps i have downloaded!!! Not happy at all with this new update and would really appreciate a solution as i have numerous pieces of important info in the password keeper. P.S. i also tried restoring my device from a date before the update, but still no maps or password keeper. PLEASE HELP!!!

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: No Maps or Password Keeper after installing bundle 7.1 on my 9900

You can downlod OS bundle from other mobile operator and install it in your PC. Then you can update/install your desired applications using Desktop Manager.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

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New Contributor
allytalia
Posts: 8
Registered: ‎07-02-2012
My Device: 9900

Re: No Maps or Password Keeper after installing bundle 7.1 on my 9900

I'm afraid that its downloaded now, and i cannot dowload it from another service provider as my package is with one provider, not 2!

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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No Maps or Password Keeper after installing bundle 7.1 on my 9900

If you do as Tanzim has stated above, it will work.

Don't argue, just do it.




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New Contributor
allytalia
Posts: 8
Registered: ‎07-02-2012
My Device: 9900

Re: No Maps or Password Keeper after installing bundle 7.1 on my 9900

Sorry guys, but im having no luck with this at all! I tried updating my blackberry desktop, even though it says it has the latest version, and this did nothing except give me errors when syncing! I then removed the programe and reinstalled it! Again this made no difference. I still dont have the option to add maps or password keeper to my BB from the applications section. Do you have a link where i can download this bundle 7.1 for my PC??? RIM should not let this sort of thing be caused from an update!!!

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Forums Advisor III
unleashurself
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780

Re: No Maps or Password Keeper after installing bundle 7.1 on my 9900

Hello Allytalia,

 

Please perform a battery pull, while device is on & re-insert it after a min.

 

Good luck..!!

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New Contributor
allytalia
Posts: 8
Registered: ‎07-02-2012
My Device: 9900

Re: No Maps or Password Keeper after installing bundle 7.1 on my 9900

Thats the first thing i tried... with no success!

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Forums Advisor III
unleashurself
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780

Re: No Maps or Password Keeper after installing bundle 7.1 on my 9900

Maps and password keeper are Add on app, which get installed with OS only, unfortunately not happened in your case.

 

Please perform a OS reload again.

 

Thanks..!!

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New Contributor
allytalia
Posts: 8
Registered: ‎07-02-2012
My Device: 9900

Re: No Maps or Password Keeper after installing bundle 7.1 on my 9900

and how do i perform an OS reload???

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Forums Advisor III
unleashurself
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780

Re: No Maps or Password Keeper after installing bundle 7.1 on my 9900

Hello  Allytalia,

 

Please download blackbery device software from www.blackberry.com & install it on your PC.

 

Connect your device with PC using USB cable & follow location c:\Prog* files\Common Files\Res* In motion\App loader\ loader.exe ..double click on loader.exe

 

It will prompt a window, whih will detect yor devie PIN, further user friendly set up will begin. In between it prompt you to take back as well, so be careful while click on next next...

 

Let us know, if any assitance required in berween.

 

Thanks..!!

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