06-17-2012 01:31 PM
Solved! Go to Solution.
06-17-2012 05:28 PM
06-18-2012 11:56 AM
Thanks for your reply. My BlackBerry 9780 is running on OS version 6.0 Bundle 2115. Can I able to upgrade to version 7? I am using "check for updates" in my phone but it's telling "Your BlackBerry is up to date". If I can able to, can you tell me the possible ways of upgrading? Also please suggest me what can I do for accessing PDF files in my BB.
06-18-2012 12:33 PM - edited 06-18-2012 12:54 PM
If a carrier has released an OS7 package for your BB, you can indeed use it. Unfortunately, with "Airtel" listed as your carrier, I have no way to tell which, of the dozen or so, Airtel is yours, so I can't dig deeper for you. But you can... See this process...the link in step 3
step 2 is to all carriers...you will have to dig to find one that a) supports your specific model number BB and 2) has released an OS7 package...sorry, but I don't know which carriers have released what, so you will need to dig.
The simplest way is to, on a PC (you cannot do this on MAC):
1) Uninstall, from your PC, any BB OS packages
2) Make sure you have the BB Desktop Software already installed
3) Download and install, to your PC, the BB OS package you desire:
4) If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML (there will be at least one, perhaps 2)
5) Launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC
Don't forget to backup first, just in case.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
Failing that, your option is to purchase something that will render PDFs on your BB...there are many choices, but no "free" choices as far as I am aware (except for what RIM has bundled into OS7, of course).
Good luck and let us know!
06-18-2012 12:45 PM
Thanks sdgardne for your detailed reply. I will try the procedures you have menitoned and let you know.
Just for your information, my smartphone is not locked to Airtel carrier and it's an unlocked one.
06-18-2012 12:57 PM
06-19-2012 11:47 AM
I have followed the procedures you have told but couldn't able to find OS7 for BlackBerry Bold 9780 in any carriers (not in Asia Pacific where I belong, but also in UK, US carriers). Hence no luck for upgrading to OS7.
However I downloaded the latest OS6 version which I got (BlackBerry Handheld Software v22.214.171.1243 (Multilangauge)), but it's showing as a downgraded version compared to the version in my BB. Hence I didn't installed. Afterwards I went to Documents To Go Premium one and now I can able to view PDFs.
Anyhow thanks a lot for your detailed description which helped me to learn quite a few things regarding this.
06-19-2012 12:29 PM