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janebonner
Posts: 1
Registered: ‎02-26-2013
My Carrier: Virgin Mobile

No Volume when receiving calls

HELP PLZZ......

IVE GOT A BRAND NEW BOLD 9790 ONLY HAD IT A FEW DAYS AND TOOK IT TO A CONCERT SUNDAY AND RECORDED SOME VIDEOS.BUT NOW NO VOLUME ON THESE VIDEOS ALSO NO VOLUME WHEN SOMEONE CALLS ME UNLESS I SWITCH IT TO SPEAKER???

ANY ONE GOT ANY CLUES ON HOW TO FIX IT??? THANKS:No:

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Elite II
prince2012
Posts: 7,958
Registered: ‎06-01-2012
My Carrier: BSNL

Re: No Volume when receiving calls

Hi janebonner

 

Welcome to BlackBerry Support Forums

 

 

Have you tried a Battery Pull Restart ? If not then do it by removing the battery while your device is Powered On , wait a min. then reinsert it back. After reboot see if it resolves your issues .

 

 

Good luck.

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