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New Contributor
maxhellwig
Posts: 2
Registered: ‎03-01-2013
My Device: Blackberry Bold 9900

No connection to BB Server !! :Helpsmilie:

Hi,

i lived for half a year in the states and moved now to germany.

So my BB9900 is a US version.

Now my contract is at Vodafone in Germany!

My BB9900 can't connect with the BB server ! So I can't use Mails or Facebook.

I also asked Vodafone for assistance but they said the BB option is activated and it doesn't work because its a US version. Anyone knows a solution ?

 

Thanks for your help !

 

 

JSanders
Posts: 86,588
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No connection to BB Server !! :Helpsmilie:

You have the BlackBerry Data Plan also on your Vodafone account?

 

Is the 9900 unlocked for use on another carrier? Who is the device branded to?




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New Contributor
maxhellwig
Posts: 2
Registered: ‎03-01-2013
My Device: Blackberry Bold 9900

Re: No connection to BB Server !! :Helpsmilie:

Thanks for your reply !

The blackberry data plan is activated! And its without simlock and not branded....

They said you can't connect a US BB with the european Vodafone server.

Is that even possible ?

Thanks !!

JSanders
Posts: 86,588
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No connection to BB Server !! :Helpsmilie:

Yes, it is very possible to use a US device on Vodafone. I did it last summer roaming on Vodafone across France and the UK.

 

Ask Voda if your device IMEI is registered on their network.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code