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BlackBerry® Bold™

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New Contributor
szymon_ignarski
Posts: 5
Registered: ‎01-28-2014
My Device: Bold 9790

No contact name when they are calling

Hello,

   I have a weird thing with my BB -- when someone is calling me I cannot see their name assigned in contact book. My BB just shows the telephone number as if it is unknown. However, when I do not answer the call, in my unanswered calls I can see the name of the contact assigned. It is a big inconvenience to not see who is calling me even when I have already their contact info stored so I kindly ask for Your help. I have searched internet for the answer but sadly did not find anything.

Thank You!

Szymon

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Super Contributor
sameer_it17
Posts: 461
Registered: ‎11-19-2013
My Device: BB Z10

Re: No contact name when they are calling

hi..

 

What is the BB device model ??

 

thanks

 

Please update the result after applied..

Thanks
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New Contributor
szymon_ignarski
Posts: 5
Registered: ‎01-28-2014
My Device: Bold 9790

Re: No contact name when they are calling

Sorry, it is Bold 9790.

Thanks!

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Super Contributor
sameer_it17
Posts: 461
Registered: ‎11-19-2013
My Device: BB Z10

Re: No contact name when they are calling

Please check the below link ..

 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=1E8F519CC8C1657BFA8A987C68418DC0?...

 

feedback & thanks . .

Please update the result after applied..

Thanks
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New Contributor
szymon_ignarski
Posts: 5
Registered: ‎01-28-2014
My Device: Bold 9790

Re: No contact name when they are calling

Hello,

   Unfortunately this solution did not help me with the problem I have. Do You have any other ideas?

Best Regards,

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New Contributor
szymon_ignarski
Posts: 5
Registered: ‎01-28-2014
My Device: Bold 9790

Re: No contact name when they are calling

Guys, I will appreciate any help on this one as this is a real problem to me.

Thank You in advance!

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New Contributor
szymon_ignarski
Posts: 5
Registered: ‎01-28-2014
My Device: Bold 9790

Re: No contact name when they are calling

Hello,  

   The problem is still there so if someone has an idea about this, please reply.

Best Regards,

Szymon

 

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