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JSanders
Posts: 51,725
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Registered: 04-01-2008
My Carrier: Verizon

Re: No email after update

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02-09-2012 06:36 PM

You're welcome... glad it worked for you.

 

Why the glitch? Who knows, but you got it settled.

 

(As for the snow and ice in ATL, I'm in Birmingham, and we've had a very pleasant winter so far!)

1. If any post helps you please click the Like Button below the post(s) that helped you.
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greenwaite
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greenwaite
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Registered: 02-10-2012
My Carrier: Verizon

Re: No email after update

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02-10-2012 08:56 AM

I followed the steps you outlined but also got stuck at the Resend Service Books, as I wasn't getting the options that were shown in the instructions.  So I skipped to the bottom and went to mobile.blackberry.com and was able to fix the problem in about 10 minutes. 

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JSanders
Posts: 51,725
Topics: 377
Likes: 16,851
Solutions: 4,479
Registered: 04-01-2008
My Carrier: Verizon

Re: No email after update

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02-10-2012 09:29 AM

greenwaite wrote:

  So I skipped to the bottom and went to mobile.blackberry.com and was able to fix the problem in about 10 minutes. 

Excellent. Good luck.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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