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BlackBerry® Bold™

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Contributor
Posts: 35
Registered: ‎12-18-2008
My Device: Bold 9000

No email send/receive from blackberry

I cannot send/receive any emails using my blackberry email address. Stopped working. Any ideas?
Guru I
Posts: 18,764
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: No email send/receive from blackberry

Your question is like calling a mechanic on the phone and saying, "My car doesn't run.  What's wrong with it?"

 

Can you be more specific?

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Contributor
Posts: 35
Registered: ‎12-18-2008
My Device: Bold 9000

Re: No email send/receive from blackberry

I just said it. I cannot receive or send email using my blackberry address on my bold. Any ideas? Can I check my settings somehow and fix it?
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: No email send/receive from blackberry

You have the icon for the blackberry address mail?
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Contributor
Posts: 35
Registered: ‎12-18-2008
My Device: Bold 9000

Re: No email send/receive from blackberry

Yes, and the application is loaded. My email was working last week. Now, it doesn't.
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: No email send/receive from blackberry

Try resetting the device taking out the battery for 30 seconds and install it again
--------------------------------------------------------------------------------
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
Contributor
Posts: 35
Registered: ‎12-18-2008
My Device: Bold 9000

Re: No email send/receive from blackberry

I tried that. still doesn't work. I tried to send an email to my BB address and it states "host disabled". try to send an email also, cannot receive one either.
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: No email send/receive from blackberry

Please check this, go to options, advanced options, service book, and check if you have two service books for the address with blackberry, let me know
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If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
Contributor
Posts: 35
Registered: ‎12-18-2008
My Device: Bold 9000

Re: No email send/receive from blackberry

Yes. I have CICAL and CMIME for att.blackberry.net. Is this what you are talking about?
Contributor
Posts: 35
Registered: ‎12-18-2008
My Device: Bold 9000

Re: No email send/receive from blackberry

And both service books are active.