01-08-2010 12:21 PM
Hi to all.
01-08-2010 12:44 PM
Hello and Welcome to the Forums!
In regards to your hope that RIM will see your message -- these forums are a user-to-user support channel, not a user-to-RIM conduit. As such, it is unlikely that they will see what you have written. However, if you have specific and constructive ideas for them, I have heard that they accept such via email to email@example.com.
01-08-2010 12:55 PM
Thanks for that, I'll give it a try.
I did email Blackberry at the Technical Support address given on their site and received an automated response the subject of which was ' Action Required: Please submit Blackberry inquiry via approved channel'
The email started '
Thank you for contacting BlackBerryTechnical Support. The email you submitted has not been delivered. Please find many alternative support options below.
Having exhausted the content of the 'alternative support options' I have posted on this forum which was also recommended as an option.
I detect 'heads in the sand' and note that the world ostrich population is also declining ....
01-08-2010 10:19 PM
First, I would like to thank you for this post... I thought I was doing something wrong when I couldn't get two way reconciliation to work... Talk about a blunder... Who dropped the ball on this...?
Anyway, to stop the Blackberry Desktop Application from automatically starting from windows, just open Start | All Programs | Startup and delete the shortcut from there... If there isn't a shortcut and it is still running, then it is a reg entry that must be removed... I can't recall exactly which method works, as I did it immediately and don't remember which one I used...
01-09-2010 08:56 AM
If removing it from Startup as in the prior message is insufficient, you can try this:
Start --> Run --> then type "msconfig" in the Run window to get a command window. Click on the startup tab. I think those are the applications that execute at startup. The more you have, the longer it takes. Most of the ones that startup up there do so not because they are vital, but so that when you first call those programs, they startup more quickly (so you wait then, rather than at startup). If you look for Blackberry/RIM-looking software, you can uncheck the box and see if that works. I must leave it to you to select the correct items to remove. I think also that it leaves the items there, so after a reboot, you may be able to go back in and check the box again if you want to keep it. Also, if you are not sure what any particular application is, you can do a Google search. Finally, while you are in there, you can probably delete things like Adobe, which puts a number of startup scripts in there that take a while to startup but are not vital if you don't mind waiting when you first call up Adobe later in your session.
01-09-2010 10:10 AM
No blunder, no ball - just a misguided attempt to protect Blackberry Enterprise Server (BES) business. But the vast number of smaller single Blackberry-users aren't interested in an expensive corporate solution - they just want their phones to work like everyone else's.
Thank you for the tip re. startup - laptop harmony restored :-) Why didn't they just put it under the 'options' tab like any other program you don't need all the time?
I'm going to put the link to the IMAP petition on a separate post below ... for some reason it rapidly disappeared when I did so previously. Funny - I thought we had free speech in the UK ... and was told this is a user-to-user forum .. So come on fellow users, let's get this nonsense sorted.
Note to moderator: Before you zap this and the following post, I love my Blackberry and with the exception of the issue in hand believe it to be the best email-handling phone by far ... but this IMAP failing totally pulls the rug on its sustainability in anything but the corporate marketplace. If that's RIM's plan, fine, but it looks pretty short-sighted to me.
01-09-2010 10:25 AM
Are you asking about using this in a Corporate environment using BES as opposed to a personal environment using BIS??? If you are using BES, which complements the Exchange environment, then there is not a problem and all works the way we expect IMAP to work... Now, if you use Exchange without a BES server, then I am not sure as I have never worked or experienced that particular configuration...
01-09-2010 11:04 AM
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
01-09-2010 11:24 AM