09-18-2012 08:46 PM
I am a T-mobile subscriber having serious problems with my 9900’s voice function for both telephone calls as well as dictating emails and texts with VlingoPlus.
The specific problem is that anyone I call or who calls me cannot hear me or they hear a garbled indistinct voice.
I have experienced the same problem with two replacement 9900’s which T-Mobile sent me (one in July 2012 and the second in September 2012)
This problem first arose with the first replacement 9900 I received in July 2012 which replaced a 9900 which was experiencing intermittent ongoing failures of the blackberry internet service connection.
The first replacement 9900 then began to have problems with the voice function shortly after I set it up.
Although T-mobile’s technical people attempted to assist me they failed in their efforts and they simply sent me a second replacement 9900 several days ago.
I set up the second replacement 9900 on September 16, 2012 and the voice function failed the same day and has not worked since.
I have done battery pulls but the problem persists.
Today per T-Mobile’s recommendation, I obtained a new SIMM card.
There still is no voice function
09-18-2012 10:17 PM
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