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BlackBerry® Bold™

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epogoda
Posts: 1
Registered: ‎08-15-2013
My Device: Bold 9900

Not Retrieved Yet" Download Now Message.

I get this everytime someone sends me a picture via text. Each time I have to clear my logs (using ALT LGLG), do a battery pull. Then I can retrieve the picture.

My daughter sends me a new pciture of my granddaughter everyday, and everyday I have to go thru the clear log and battery pull process.

Any solution to this problem?

Thanks,

 

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Retired
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Not Retrieved Yet" Download Now Message.

Hello epogoda,

Welcome to the BlackBerry Support Community.

 

Thank you for your question regarding the issue you are experiencing with receiving MMS Messages.

 

You may be experiencing this issue as a result of low device memory.

The following article should help with maximizing your device memory:

How to maximize battery life and free memory on the BlackBerry smartphone -
http://www.blackberry.com/btsc/KB14320

If these steps fail to resolve the issue, please contact your mobile service provider to investigate.

Thank you.


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