08-15-2013 12:07 PM
I get this everytime someone sends me a picture via text. Each time I have to clear my logs (using ALT LGLG), do a battery pull. Then I can retrieve the picture.
My daughter sends me a new pciture of my granddaughter everyday, and everyday I have to go thru the clear log and battery pull process.
Any solution to this problem?
08-19-2013 11:07 AM
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the issue you are experiencing with receiving MMS Messages.
You may be experiencing this issue as a result of low device memory.
The following article should help with maximizing your device memory:
How to maximize battery life and free memory on the BlackBerry smartphone -
If these steps fail to resolve the issue, please contact your mobile service provider to investigate.
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