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New Contributor
ellerow
Posts: 8
Registered: ‎11-28-2011
My Device: 8520
My Carrier: Orange

Re: Not being able to connect to BIS...Bold 9930

How do I create my own thread help? None of this has been explained to me.
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JSanders
Posts: 85,140
Likes: 23,024
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not being able to connect to BIS...Bold 9930

http://supportforums.blackberry.com/t5/Welcome-Introductions/READ-ME-Before-you-post-a-question-for-...
Good luck!




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New Contributor
Atkrans
Posts: 3
Registered: ‎11-30-2011
My Device: Bold 9930
My Carrier: Wind

Re: Not being able to connect to BIS...Bold 9930

How did this work out for you? I have the same problem with Sprint...I am in Italy now for about 6 months and got the full blackberry Sim card service with WIND.... Thanks!
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JSanders
Posts: 85,140
Likes: 23,024
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not being able to connect to BIS...Bold 9930

What's your question?




1. If any post helps you please click the Like Button below the post(s) that helped you.
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Contributor
ssc13
Posts: 13
Registered: ‎10-14-2011
My Device: Bold 9930
My Carrier: Sprint

Re: Not being able to connect to BIS...Bold 9930

Hey guys something strange happened! So last time I had this issue, it took 2 full months to get it fixed. It was terrible. And no one was able to help me. While visiting my family in Germany in novemeber(2011), I had to go through France to get there, and BAM out of nowhere my BIS got activated and everything was working fine. In December of last yr(2011) I went to the states, and I stll had a contarct with Sprint, so I just switched SIM's bam no issue my bb worked perfectly. When I came back to Switzerland, I popped my Orange SIM card and NO issue. ALLLLL that changed yesterday, I was having issues with my phone, I wasntt able to send any txts messages(it said "unsubscribed contact) with EVERYONE in my contact list. So I went into the store and asked for a new SIM. They gave me a new one, however I am not able to access BIS anymore. I've done everything from changing APN's to resetting the phone multiple times, resending service books, etc etc. ANY ideas what could've happened? Like I said my phone had been working perfectly fine until yesterday at 13pm, after 1310 no bis, no internet no nothing. I can access the internet, and alll my apps(except email and BBM) through wifi, but that is it.

am I missing something? a setting or something of that nature? Again, I'm with Orange in CH

 


THANK YOU!

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JSanders
Posts: 85,140
Likes: 23,024
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not being able to connect to BIS...Bold 9930

You have an Orange SIM in the device... is there a valid BlackBerry Data Plan on the Orange account?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
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Contributor
ssc13
Posts: 13
Registered: ‎10-14-2011
My Device: Bold 9930
My Carrier: Sprint

Re: Not being able to connect to BIS...Bold 9930

yes to both. Like I said everything was working fine, until I exchanged the sim. And I know its some typeof setting in my phone cause a buddy tried it on his BB(from here, CH) and it worked perfectly fine.

 

So some setting must have gotten changed in the process of changing sims..?

 

But I dont know where.

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Contributor
ssc13
Posts: 13
Registered: ‎10-14-2011
My Device: Bold 9930
My Carrier: Sprint

Re: Not being able to connect to BIS...Bold 9930

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Visitor
saifusaalim
Posts: 1
Registered: ‎12-02-2012
My Device: bold 4 9900
My Carrier: bsnl

Re: Not being able to connect to BIS...Bold 9930

My handset BB 9900 is registerd to blackberry, But its not connected to blackberry. It notyfies "PIN ABORT" kindly help regarding this issue. Reply ASAP.
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JSanders
Posts: 85,140
Likes: 23,024
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not being able to connect to BIS...Bold 9930

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.