12-02-2011 12:13 PM
12-16-2011 06:20 AM
12-17-2011 09:04 AM
02-02-2012 07:04 AM
Hey guys something strange happened! So last time I had this issue, it took 2 full months to get it fixed. It was terrible. And no one was able to help me. While visiting my family in Germany in novemeber(2011), I had to go through France to get there, and BAM out of nowhere my BIS got activated and everything was working fine. In December of last yr(2011) I went to the states, and I stll had a contarct with Sprint, so I just switched SIM's bam no issue my bb worked perfectly. When I came back to Switzerland, I popped my Orange SIM card and NO issue. ALLLLL that changed yesterday, I was having issues with my phone, I wasntt able to send any txts messages(it said "unsubscribed contact) with EVERYONE in my contact list. So I went into the store and asked for a new SIM. They gave me a new one, however I am not able to access BIS anymore. I've done everything from changing APN's to resetting the phone multiple times, resending service books, etc etc. ANY ideas what could've happened? Like I said my phone had been working perfectly fine until yesterday at 13pm, after 1310 no bis, no internet no nothing. I can access the internet, and alll my apps(except email and BBM) through wifi, but that is it.
am I missing something? a setting or something of that nature? Again, I'm with Orange in CH
02-02-2012 07:35 AM
You have an Orange SIM in the device... is there a valid BlackBerry Data Plan on the Orange account?
02-02-2012 07:38 AM
yes to both. Like I said everything was working fine, until I exchanged the sim. And I know its some typeof setting in my phone cause a buddy tried it on his BB(from here, CH) and it worked perfectly fine.
So some setting must have gotten changed in the process of changing sims..?
But I dont know where.
12-06-2012 12:13 PM
On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?