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New Contributor
BMHealth
Posts: 3
Registered: 11-02-2009
Accepted Solution

Not displaying missed calls if on the phone to someone else??

My blcakberry 9000 does not tell me if i've had a missed call if i'm on the phone to someone else...can this be fixed?

Thanks

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JSanders
Posts: 51,725
Topics: 377
Likes: 16,851
Solutions: 4,479
Registered: 04-01-2008
My Carrier: Verizon

Re: Not displaying missed calls if on the phone to someone else??

Well, if the call never came through, then it is not missed, is it?

 

It is actually not received. Does your phone show another call coming in while you are on the phone?

If you ignore the second call, will it go to voice mail or not show as missed either?


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New Contributor
BMHealth
Posts: 3
Registered: 11-02-2009

Re: Not displaying missed calls if on the phone to someone else??

Very true!!

 

In answer to your questions, no, my phone does not show that there is another call coming in so I don't get the option to ignore.  And I will only be notified that a call has been missed if they leave a voicemail message.  As I use my phone for business I would like to see all missed calls if possible.

 

I hope you can help.

 

Thanks.

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JSanders
Posts: 51,725
Topics: 377
Likes: 16,851
Solutions: 4,479
Registered: 04-01-2008
My Carrier: Verizon

Re: Not displaying missed calls if on the phone to someone else??

So for one, you need to inquire of your carrier if you have the "Call Waiting" feature provisioned on your account.

 

On your device, press the Green dial key to enter the Call Log > Menu key > Call Waiting. What do you see there?

 

On your device also, still at the Call Log, press the Menu key > Call Logging > and see if Missed Calls is checked. Do so and save.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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New Contributor
lamourdelife
Posts: 3
Registered: 11-03-2009

Re: Not displaying missed calls if on the phone to someone else??

JSanders, thank you very much!! for your post, it killed me not having missed calls showing up. All fixed now.

Thanks again :smileyhappy:

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JSanders
Posts: 51,725
Topics: 377
Likes: 16,851
Solutions: 4,479
Registered: 04-01-2008
My Carrier: Verizon

Re: Not displaying missed calls if on the phone to someone else??

Yo are very welcome.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
New Contributor
BMHealth
Posts: 3
Registered: 11-02-2009

Re: Not displaying missed calls if on the phone to someone else??

Finally, problem solved.  Thank you so much for your help :smileyhappy:

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