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Contributor
Jukka22
Posts: 31
Registered: ‎05-18-2011
My Device: Blackberry Bold 9780

Not receiving emails on my Bold 9780!

Hello ,

the problem with my bold 9780 that i can compose emails and send to other emails and they receive to others!

but when someone sends me any email I receive nothing! and since i bought it my hotmail inbox is empty although its activated please help me!

Please use plain text.
JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not receiving emails on my Bold 9780!

On your BlackBerry device, go to:

 

1. Options > Advanced > Host Routing Table > Menu > Register.

2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402

 

Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.

 

From your desktop PC:  http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list

3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.




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Contributor
Jukka22
Posts: 31
Registered: ‎05-18-2011
My Device: Blackberry Bold 9780

Re: Not receiving emails on my Bold 9780!

THANK YOUUUUUU SIR :smileyvery-happy:!

Please use plain text.
JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not receiving emails on my Bold 9780!

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Govindan
Posts: 6
Registered: ‎02-01-2013
My Device: Blackberry Bold 9780

Re: Not receiving emails on my Bold 9780!

 
Please use plain text.
New Contributor
Govindan
Posts: 6
Registered: ‎02-01-2013
My Device: Blackberry Bold 9780

Re: Not receiving emails on my Bold 9780!

the problem with my bold 9780 that i can compose emails and send to other emails and they receive to others!
but when someone sends me any email I receive nothing! and since i bought it my hotmail inbox is empty although its activated please help me!
Please use plain text.
JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not receiving emails on my Bold 9780!

Look at your Options > Advanced > Default Services.

Do you see your Message Services... is your Hotmail account listed there?

If so, set it as default




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Govindan
Posts: 6
Registered: ‎02-01-2013
My Device: Blackberry Bold 9780

Re: Not receiving emails on my Bold 9780!

Hello ,

the problem with my bold 9780 that i can compose emails and send to other emails and they receive to others!

but when someone sends me any email I receive nothing! and since i bought it my hotmail inbox is empty although its activated please help me!

Please use plain text.