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tubzar
Posts: 1
Registered: ‎01-12-2013
My Device: Bold 9900

OS Update for Bold 9900 with error

OS update for Bold 9900 brings up an error after backing up that says problem with internet connection but conn is ok. I downloaded the 7.0.1_2061 to pc and installed it, rebooted and re-tried OS update, still stops at the same error as before.

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: OS Update for Bold 9900 with error

[ Edited ]

tubzar wrote:

OS update for Bold 9900 brings up an error after backing up that says problem with internet connection but conn is ok. I downloaded the 7.0.1_2061 to pc and installed it, rebooted and re-tried OS update, still stops at the same error as before.


Hi tubzar

 

Welcome to BlackBerry Support Forums

 

 

Is that OS  7.0.1 or 7.1.0.714 . For your device your Carrier mtn have  already released OS 7.1.0.714 and If you have already download the OS pack from your Carrier Site then you can use Loader .exe or conncet your device and open  BlackBerry desktop Software it will also prompt for the Update .

 

 

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