BlackBerry® Bold™

[darthbb]

Hello -

I set up my blackberry to work with my outlook.com email account.  However, when I read an email on the Internet, it does not sync with my blackberry so that the email is marked as read on the blackberry.  Is there a way to fix this?

TIA

[JSanders Resident Expert]

Your email address is "yourname@outlook.com"?

Is your outlook.com email account on a POP3 or IMAP server?

http://www.blackberry.com/btsc/KB05133

[darthbb]

Hello -

Thank you for responding.  Yes - my email address is myname@outlook.com.

Here is what I found concerning your question about POP/IMAP:

Outlook.com accounts use Exchange ActiveSync as their default protocol. You can access messages and sync contacts using any modern web browser or a client that supports Exchange ActiveSync, such as Outlook 2013, earlier versions of Outlook with the Hotmail Connector add-in, and mobile apps on iOS, Windows Phone, and newer Android devices.

According to Microsoft’s documentation, IMAP is not supported.

Use of POP/SMTP is discouraged for @outlook.com addresses, but it will work if you set the servers to pop3.live.com and smtp.live.com, respectively. Note that you must sign in to the SMTP server to send mail.