06-02-2010 10:13 PM
A "partner code" is for those companies that have "partnered" with RIM for different reasons...application developers, wireless service providers, etc. If you want BB tech support you have to pay $50 per case (at least that's what the cost was last time I checked.)
The only way for you to get free tech support from RIM is if your wireless service provider escalates your case to RIM.
12-19-2010 10:49 AM
You have to pay for support?
That is ridiculous! BlackBerry devices cost enough as it is and you have a warranty for that.
12-19-2010 11:07 AM
12-19-2010 11:09 AM
I have a warranty (in date) and i purchased from authorized seller and they want to charge me
12-19-2010 11:12 AM
12-19-2010 11:13 AM
I've done that, went through my service provider and they are telling me to get my credit card ready
12-19-2010 11:18 AM
12-19-2010 11:27 AM
I'm having a few, the main is an app world problem (with billing), then i have a problem with receiving only half of a text (lets say the text is 2 in length, it will only receive half).
my carrier is O2-UK, they officially support BlackBerry and i have a data plan with them & i got the device from them
12-19-2010 11:30 AM