10-23-2008 09:17 AM
Hi, recently bought Bold with no contract on Starhub Singapore for a gift
first unboxing registered with BES then decide to use another Bold
we put another blackberry simcard from telkomsel in Indonesia, tried to register the account on telkomsel.blackberry.com but replied with "an account already exists for this PIN"
kinda weird since I never registered with blackberry.com so i ttried to retrieve the password using the "forgot password" link
got a message:
"You asked to have your password sent to your device.
user name and password don't exist. please use your device to access Blackberry Internet Service
I call starhub, the technician never experience this problem, suggest o call RIM Canada
how I do that? anyone experience like this?? blackberry is useless rightnow
appreciate a lots for the help
Solved! Go to Solution.
10-23-2008 10:21 AM
nevermind, I resolve the problem
glad we have 2 bold to swap sim card, put it back again
now I can register, weird, never experience something like this
what if I only have one Bold??? lol
01-08-2009 01:28 PM
Hi, I had a similar problem where I set up my accounts on my Bold, but then after a couple of days, I actually got a new SIM card and registered the new one and put it in my device, and my emails stopped working but kept getting the message about an account already exists for my PIN....So i contacted my service provider (Rogers) and all they had to do was reset my accounts to work with my new SIM card, hope that helps!!