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BlackBerry® Bold™

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New Member
CantonFells
Posts: 1
Registered: 10-30-2011
My Carrier: Verizon

PLEASE Help! Bold 9650 Browser is STUCK on quick search bar

I, for the first time ever, clicked on the Quick Search Bar that lists BING, WIKIPEDIA, and DICTIONARY.COM as my options to choose from.

This Quick Search Bar appears in the far rigth corner of the browser, underneath the URL box.

 

HOWEVER...

 

My browser is STUCK in that box and will not let me out of it! 

 

Does anyone have any ideas here?

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Administrator
SmoothRider
Posts: 1,684
Registered: 04-01-2008

Re: PLEASE Help! Bold 9650 Browser is STUCK on quick search bar

Hey CantonFells,

 

Welcome to the forums. 

 

This could be a service book issue. 

 

These articles will help you clear the database and have new service books sent. 

 

How to clear the user content databases from the BlackBerry smartphone

 

How to send service books using the email setup application on the BlackBerry smartphone

 

Once you complete this and test again to see if you have the same issue. 

-SR

 

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