01-13-2009 06:41 PM
I have been dealing with pairing drops with my Bold and my Acura TL Bluetooth. This was not a problem with my previous BB Curve World Edition. The problem seems to be getting worse. I am not doing anything different.
I am not sure if its related, but in my car, the stereo audio is muted when there is call coming in. Lately I have experienced a number of stereo audio dropouts when listening to XM. I experienced these dropouts in areas with no obstructions whatsoever, so I don't suspect XM. Whenever I hear the stereo mute, I immediately look at my phone or my dashboard, but alas, no incoming call. The audio dropouts only last a second. Im not sure exactly how Bluetooth works, but has anyone ever heard of a similar issue of a false indication of an incoming call that affected the automobile's audio system (mute)?
I dread making a complaint at the dealer. I am working with too many variables and no good troubleshooting tools! Is it the XM signal, is it XM receiver, is it Bluetooth or is it my phone?! OMG!
Another issue I have is with the BB website. I cannot easily find a listing of the latest versions of the device software. I am on a Entreprise Server and therefore cannot upgrade my phone myself... it has to come from my IT department. I don't know about you, but sometimes dealing with IT is like dealing with City Government or the DMV!
All I want to know is how far out-of-date my device is. I am running v126.96.36.199 (Platform 188.8.131.52). What the heck is the Platform version all about?
Any gurus with some answers out there?
Thanx and Happy New Year!
02-20-2009 01:24 AM