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New Contributor
ajkruth
Posts: 7
Registered: ‎11-06-2008
My Device: Not Specified
Accepted Solution

Password Disable

I am trying to disable the password feature on my Bold, but there's a small lock icon next to the word "Enabled" and I'm undable to choose "disable" -- so every 20 minutes my Bold locks and I'm forced to enter my password.  HELP!!
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JSanders
Posts: 85,729
Likes: 23,108
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Password Disable

[ Edited ]

If you are a BES account through your company, the IT Policy governs that, and you cannot change it.

 

Are you?

Message Edited by JSanders on 11-06-2008 12:58 PM




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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Password Disable

Just in case you need remove the IT Policy

 

Read: http://forums.crackberry.com/f3/remove-i-t-policy-blackberry-569/

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JSanders
Posts: 85,729
Likes: 23,108
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Password Disable


urumilton wrote:

Just in case you need remove the IT Policy

 


AND, if you are on a corporate BE, and you remove your IT Policy, you could be a heap of trouble from the BES.

 

 




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New Contributor
cometfox
Posts: 5
Registered: ‎03-06-2011
My Device: Blackberry Torch

Re: Password Disable

My sister and I both have Blackberry Torches. We thought we were being smart by putting a password on the phones. It interferes with everything. We need to remove the password completely without loosing anything else in our phones. We are old and technically challenged.

Help!

Sharon

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New Contributor
cometfox
Posts: 5
Registered: ‎03-06-2011
My Device: Blackberry Torch

Re: Password Disable

What is a IT?

Sharon

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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Password Disable

Cometfox -- unless you are a corporate user or happen to have a refurb/used BB that was corporate, it is likely that the other information in this thread does not apply to you. Hence, all you need to do is to remove the password setting on your BB. If you cannot do that, check your encryption settings as sometimes those must also be turned off in order to also turn off the password:

  • KB11963How to change the setting for Content Protection on the BlackBerry smartphone

 

Good luck!


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New Contributor
cometfox
Posts: 5
Registered: ‎03-06-2011
My Device: Blackberry Torch

Re: Password Disable

Thank you for your advice. I don't know what encrypted means. We got our BB free on Wirefly for a two year contract. The phones were refurbished. I'm the dummy that decided to put a password on each of our phones. We just get tired of having to put it in all the time, even in the middle of a game or a song. We just want to get rid of the passwords and have our phones back to normal. If I understand the advice I receive, I do try it. Your dealing with a non-tech old lady. Try to keep all advice simple like you were trying to teach an 8 year old. When we were growing up, we didn't even have calculators.

Thank you,

Sharon

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Visitor
iwanttohelp
Posts: 1
Registered: ‎03-26-2011
My Device: torch 9800

Re: Password Disable

hi. just to let you know i was faced with the same password problem. i think i av resolved it now. GO TO OPTIONS -  SECURITY - PASSWORD AND CLICK DISABLE. IT WILL ASK FOR UR CURRENT PASSWORD. AND I THINK YOUR PROBLEM IS SOLVED.  

hint: depending on ur bb model, navigating through this may be different. aim is to try to get to options, security and password settings n u should be ok.

hope this helped.

lemme know if u got questions

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New Contributor
cometfox
Posts: 5
Registered: ‎03-06-2011
My Device: Blackberry Torch

Re: Password Disable

Hi to everyone that helped me,

I got rid of the password. All I had to do was take a sleeping pill, wake up, and find that I had wiped all of my bookmarks, music and settings out of the phone. I don't remember doing it, but the password is gone. Thank you for all of your help. It is worth re-setting everything to get rid of that pesky thing.

Thank you,

Sharon

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