01-18-2012 02:48 PM
I just updated my device software for my Bold 9650. In the process, I lost the icon for "Password Keeper" - and all saved passwords. I restored from a recent back-up, but the Password Keeper application/information did not come back.
Any ideas as to whether I can recover that info, and if so, how? I had lots of info there and would very much like to recover it.
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01-18-2012 03:16 PM
I should first say that I am not a Blackberry expert -- unlike some of the folks who post on this forum. However, I remember reading another posting a while back about someone who had your same problem with an earlier upgrade and lost Password Keeper and the information they had stored there. The thread and the solution provided to their problem can be found on this forum under the name "Password Keeper Missing in OS 6." I don't know whether it would work for you but I offer it as a starting point at least for a possible solution. You may want to check it out.
01-18-2012 05:18 PM
OK, I did the full re-install, and then went to an earlier backup. The Password Keeper back-up is there, but it can't be reinstalled - it says it's a "read only" file.
I assume this means that PK no longer exists on the updated OS. That's fine, but how do I access the data (so I can manually reenter it, or just have it!). The file is an .ipd file and I can't open it through Windows.
Anyone know how?
Thanks for any help.
01-19-2012 10:56 AM
03-25-2012 12:09 PM
after reinstalling 0s i cant find password keeper app on my device 9900 .... where i get that ,tried every thing... do you have link for cod file or give me that file.... very greatfull to you....
06-30-2012 01:26 PM
Hi. I am new to this forum. I am very interested in the posting of MarkPA dated 10/14/2010 but I do not know how to get it. My device (Torch 8610) installed os 7.1.0 Bundle 1149 and I had problem with Password Keeper and my stored data, even after installing Desktop Manager version 7. Please kindly point me to Mark's posting as I need to recover my password. Thank you for your time.
09-01-2012 11:32 AM
I have the same problem on my Bold 9900 : password keeper has disappeared yet it is still listed in one of the BB protect backups. I have tried everything listed here and nothing worked, any advice please ?