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New Contributor
alexpundek
Posts: 2
Registered: ‎07-29-2013
My Device: 9700

Password keeper for BB9700

I have been using the Password Keeper in my BB 9700 but when I backup the mobile at BB Desktop the Passwrd Keeper does not appear.

What is wrong?

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Password keeper for BB9700

Hey alexpundek,

Welcome to the BlackBerry® Support Community Forums.

 

To clarify when you restore the backup file to a BlackBerry smartphone the password keeper data is not restoring? 

 

Thanks.

 

-HB

 

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New Contributor
alexpundek
Posts: 2
Registered: ‎07-29-2013
My Device: 9700

Re: Password keeper for BB9700

Hello HB,

 

in fact I just did the syncronization and backup of my BB9700 and could not see the Password Keeper in the BB Desktop Software. I am not changing smartphone yet but I wanted to be sure that my passwords (I have more than 100 in there) where backed up in order to have a way of recovering them if something happens with my BB.

Thanks.