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BlackBerry® Bold™

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New Contributor
etcshadow
Posts: 2
Registered: 11-21-2009

Phantom email icon

I recently upgraded from a Blackberry 8820 to a Bold 9700.  I have a persistent email indicator on the home screen with a number '1' next to it.  All mail in my messages folder are marked as 'read'. When I receive a new message, the indicator increments.  So if I get one new message the indicator reports '2'.  After I read the new message the indicator report (incorrectly) that I have "1" unread message.

 

I suspect that this phantom email indication is a consequence of the transition from one device to the other.  Any ideas how to resolve the matter?  That is, how can I get rid of the incorrect indicator showing that I have "1" unread message?

 

Thank you for any assistance that you can provide.

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New Contributor
etcshadow
Posts: 2
Registered: 11-21-2009

Re: Phantom email icon

RESOLVED. A Battery pull seems to have fixed the issue.

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