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BlackBerry® Bold™

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Contributor
RickAthens
Posts: 11
Registered: ‎10-24-2008
My Device: Bold 9900
My Carrier: Vodafone

Phone Not Allowed MM6 SOS

I purchased a Bold 9900 (unlocked) on Ebay in October 2012 from who I thought was a reputable seller. I live in Greece and it works fine in Greece, Canada, USA, Germany and other countries but has not worked in the UK. I have tried contacting the service carrier (Cosmote) and they have not been able to solve the issue. I have switched carriers from Cosmote to Vodafone and it still does the same thing.

 

I have had six trips to the UK since October and when I leave the UK the phone works fine again in any country.

 

Any suggestions....please help!

 

Thanks

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Phone Not Allowed MM6 SOS

Hi RickAthens,

 

Did the BlackBerry smartphone originate from the UK?

 

Thanks.

 

-CptS

 

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Contributor
RickAthens
Posts: 11
Registered: ‎10-24-2008
My Device: Bold 9900
My Carrier: Vodafone

Re: Phone Not Allowed MM6 SOS

It was purchased through eBay from a US company. 

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Contributor
RickAthens
Posts: 11
Registered: ‎10-24-2008
My Device: Bold 9900
My Carrier: Vodafone

Re: Phone Not Allowed MM6 SOS

[ Edited ]

Just as an update I have subsequently found out that the phone has been blacklisted in the UK and is "reported lost or stolen" I am trying to find out why it is on the blacklist in UK and how, if possible it can be removed from the blacklist. I have contacted the seller who says my warranty has expired and are not interested to help. I have been trying to find anywhere on the Blackerry site to ask someone what I can do but have not fouind a link to contact anyone and my carrier here says they cannot help. So it'sa bit of a confusing situation.

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