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New Contributor
Evil-E
Posts: 2
Registered: ‎11-16-2010
My Device: Not Specified

Phone icon disappeared - can't make calls

The phone icon has diappeared from my desktop and it's not in any folders. In essence, I can't make any outgoing calls or check voicemail.

 

Anyone know how to get back my phone icon?

 

Thanks.

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JSanders
Posts: 82,528
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Phone icon disappeared - can't make calls

So... press the GREEN dial key on your 9650.

Instant phone.

 

Don't need no stinking phone icon! :smileysurprised:




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Super Contributor
diffused
Posts: 330
Registered: ‎11-02-2008
My Device: Z10
My Carrier: Verizon

Re: Phone icon disappeared - can't make calls

Somewhere in a Forum today, I read an article on 10 Ways to make a phone call! Okay, but if you're like me and WANT the icon, it just may be in your app folder; hidden.
~diffused
Z10, OS - 10.1.0.2151
Verizon
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JSanders
Posts: 82,528
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Phone icon disappeared - can't make calls

 


diffused wrote:
but if you're like me and WANT the icon, it just may be in your app folder; hidden.

 

Agreed.. .but it doesn't mean the device is crippled and cannot make phone calls or such.

 

Lost icons:  1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
If you still don't see it, look at Options > Advanced > Applications. Do you see it listed there?

 

And I still think the Phone icon is the most worthless icon ever put on a BlackBerry.

Pressing the green dial key does the exact same thing as the phone icon. There's not a difference.

 

But yea, to each their own. :smileyhappy:




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
Evil-E
Posts: 2
Registered: ‎11-16-2010
My Device: Not Specified

Re: Phone icon disappeared - can't make calls

Thanks folks. It's good to know that it's as simple as hitting a button.

 

The icon is not in any of the applications folders. That's what bugs me so much about this....the icon was there 2 days ago and gone yesterday. I'd love to have it back; it's an old friend and a crutch. I'd like to know why it disappeared to know how to get it back and prevent it from disappearing again.

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Super Contributor
diffused
Posts: 330
Registered: ‎11-02-2008
My Device: Z10
My Carrier: Verizon

Re: Phone icon disappeared - can't make calls

I've not encountered this problem but try pulling out the battery for 30 seconds and reinserting (reboot) and see if you don't find it hidden in that app folder. Then if you still can't find it, resend the service books by going into your email setting, login, menu, service books, send service books.
~diffused
Z10, OS - 10.1.0.2151
Verizon
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New Contributor
zhaos172002
Posts: 2
Registered: ‎08-31-2010
My Device: 8700T
My Carrier: T-mobile

Re: Phone icon disappeared - can't make calls

My bold 9900 phone icon disappears and I can't make any phone call even hit or press the dial menu?  help?

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