07-27-2012 04:24 PM
I've had my blackberry bold 9790 for around 2 months now and have had no problems whatsoever with it, but the past couple of days the little black timer thing has been appearing more and more, and now it won't charge through my laptop or through the wall socket, it won't go past 2% and I've got no idea how to fix it, it never happened with my old bb, and charging this new one has been fine until now, help?
07-27-2012 07:14 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!