Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Contributor
Posts: 13
Registered: ‎10-23-2009
My Device: Blackberry Classic

Photo download from Bold to PC

I have a BB Bold 9900 loaded with Software 7.1 Bundle 2061 on Vodafone Supplier

 

Whenever I try to link up the Bold to Desktop and sync everything I have problems. It always syncs my Outlook/Tasks/Organiser. Once its done this bit of sync it then shows the symbol (bottom right corner the word 'connecting' BUT when I want it to download my photos onto the PC it comes up with the message 'There is a problem connecting to your computer'

 

I have tried many times to select the 'Desktop 'Device Options' tab to resolve this but cannot get any further with the download without it showing me the above message.

 

Please help me?

 

Thanks

 

Tony5050

Tony5050
New Developer
Posts: 57
Registered: ‎01-26-2012
My Device: BlackBerry Bold 9790

Re: Photo download from Bold to PC

trying to "forget the device on your pc" then reconnect...

Please give me +like, very helpful for me :smileyhappy:
Contributor
Posts: 13
Registered: ‎10-23-2009
My Device: Blackberry Classic

Re: Photo download from Bold to PC

Sorry, but I don't understand what you mean by saying 'trying to "forget the device on your pc" then reconnect

Tony5050