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BlackBerry® Bold™

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Visitor
NeverWinter
Posts: 1
Registered: ‎06-21-2013
My Device: Blackberry Rim Bold 9000
My Carrier: Globe

Please Help I can't download apps.

Hello guys. Please help me! When I try to download any application it says there:

"Your system administrator has prevented installation of this application. Contact your system administrator for details."

 

I don't know who the system administrator is because its a second hand blackberry phone. (blackberry 9000)

Please use plain text.
Developer
Teaboy1748
Posts: 1,144
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Please Help I can't download apps.

Hello, Neverwinter

It sounds like you may have bought a phone with IT Policy.

Can you please check the following to see if their is currently a IT policy on the phone and report back.
For BlackBerry Device Software 5.0:

From the home screen, select Options > Security Options > Information or General Settings
IT Policy details will be listed under the Services header.

Note: Often when there is an IT Policy, Desktop will be listed. If No Services is displayed, then there is no IT Policy assigned to the smartphone.

Instructions copy from this KB article http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB30076&sliceId=2&cmd=displayKC&d...
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Developer
Teaboy1748
Posts: 1,144
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Please Help I can't download apps.

[ Edited ]
 
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