11-21-2012 05:58 PM
Last Sunday I saw that my bold 9000 had very little battery so I decided to charge it before going to sleep. Next morning there was a white screen.!! I thought it might needen a battery pull.. did it several times.. tried to connect it with my computer.. nothing... Now it does not react. Not even a white screen not nothing....
Is there any chance to save it?
11-22-2012 01:15 PM
Since your BlackBerry® Bold™ 9000 smartphone is unable to connect with the computer, please try the steps in one of the following KB articles to help reload your BlackBerry® Device Software to resolve the white screen issue.
If you are using a Windows® computer: http://bbry.lv/L13o3O
If you are using a Mac: http://bbry.lv/NtreH7
If reloading the software doesn't resolve the issue, or if you are still unable to connect to reload the software, then I would recommend contacting your wireless provider for other options.
Hope this helps.
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