Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

New Member
Posts: 1
Registered: ‎03-04-2011
My Device: Bold 9650

Please help!! Blackberry Bold 9650-Verizon

I have a BB Bold 9650-Verizon, I have 2 email accounts one work, the other personal.  I'm having trouble with my work email, I should be able to reply to customers from my phone and then see the email on my Outlook at work--which is NOT  happenning.  The customer does get the email, but it does not go to my Outlook.  I used to have an Android before and there was no problem, my replies from my phone were always on my Outlook. Please help!! If any more info is needed please let me know...Thanks in advance!!! :smileyhappy:

Please use plain text.
Posts: 82,489
Likes: 22,612
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Please help!! Blackberry Bold 9650-Verizon


princ3ss13 wrote:

If any more info is needed please let me know...Thanks in advance!!! :smileyhappy:


Yes, is this work email you want to also see in Outlook an enterprise BES account?... You can look at your Manage Connections screen on the BlackBerry > Services Status...

What is the status of these two items?

  • BlackBerry Internet Service
  • BlackBerry Enterprise Service

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes

Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.