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primogoofy
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primogoofy
Posts: 1
Registered: 01-09-2012
My Carrier: t mobile

Please help

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01-09-2012 02:54 PM

I checked for new upgrades and it showed me there was one.... I tried upgrading on the blackberry software on my PC  and my device just wont turn on I did some research and it looks like its " nuked" am not sure what to do !!

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Wolf359
Posts: 1,743
Registered: 12-29-2011

Re: Please help

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01-09-2012 03:08 PM

Try to force the detection of the BlackBerry smartphone using Application Loader
http://www.blackberry.com/btsc/KB10144

Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now!
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JSanders
Posts: 51,725
Topics: 377
Likes: 16,851
Solutions: 4,479
Registered: 04-01-2008
My Carrier: Verizon

Re: Please help

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01-09-2012 03:09 PM

See the link below for the download, and follow these simple installation instructions.

First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp

1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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