02-22-2011 03:51 AM
06-14-2011 11:32 AM
I have a different issue in that I have 4 contact lists, 2 called desktop and 2 called unknown. Problem is all my contacts are in one of the unknown and when I have tried to use Google sync to transfer to my gmail account, it doesn't read the unknown list.
How can I get them into a desktop one that it will read and transfer. I have no access to desktop manager as this is a work phone and for some reason I can't access desktop manager
08-12-2011 09:48 PM
I had this problem until tonight.
I connected my BB to my laptop, opening BB Desktop Software.
I had one address book named Default, which had one contact in, and the other called Unknown, which had the rest of my contacts in.
I clicked Device, Delete Data, found the Default address book with one contact in and deleted it.
Then I backed up the Unknown address book, and deleted Unknown and Address Book, restarted my phone, then restored the Unknown address book, and restarted my phone again.
This has worked. I no longer have 2 address books and the address book is renamed to Default again with all my contacts in!
I hope this works for you.