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syed_sal_ali
Posts: 1
Registered: ‎05-26-2013
My Device: BOLD 9780
My Carrier: +923002035035

Problem with some contacts not appearing in the Contact List

I recently have noticed a problem with the Contact List. I cannot seem to find some contacts in it, even tough when these people call their names show up on the Call Log. 

In the Call Log, when I go to options and choose "Call from Contacts", the phone takes me to the contact list but I cant see that name anywhere. 

I read through some of the similar posts here, and I went on to delete a my other number from the phone and when I called from the other number, it only showed up as a phone number without a name. Also, I do not have a gmail acount or any other acount associated with this phone. 

 

Please Help.

 

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Problem with some contacts not appearing in the Contact List

Hello syed_sal_ali and welcome to the BlackBerry Support Community Forums.

 

Sorry to hear you're having an issue with your Contacts.

 

What software version does your BlackBerry Bold 9780 smartphone have installed? 

 

Did you save any contacts to your SIM card? To check in Contacts hit Menu>View SIM Phone Book. 

 

Does this contact appear in the SIM card phone book? 

 

Thanks!

-HMthePirate

 

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