Hi FS,
I tried sending the service book again, but the contacts still won't synchronise.
As no one had replied to this post I submitted a second post earlier today as I had tried a few more things to try and get the synchronisation working. Here's the 2nd post:
Hi,
I have a BB Bold 9780 that I've been using for about a year.
For 6 months of the year I was in South Africa, then 6 months in the UK and now back in South Africa.
When I first got the phone I setup a gmail account (gmail_01) on my phone. Was able to send/receive email & synchronise both calendar & contacts.
When I went to the UK, I changed sim cards, but kept the same phone, gmail_01 still worked perfectly.
After returning to South Africa I changed back to the SA sim card. The contacts stopped synchronising.
I did a security wipe and set up gmail_01 again. I can send & receive emails & synchronise the calendar. However the contacts synchronisation says that it is "initializing" but never completes.
I then set up a second gmail account (gmail_02) on the same phone. Email works, calendar & contacts synchronise.
Next I tried to set up gmail_01 on a different blackberry, same problem, calendar synchronises but not the contacts. I spoke to my service provider in South Africa and after an hour with their data expert we still could not resolve the issue. They suggested that the problem may be on gmails side.
Has anyone ever had a similar problem? My service provider had never seen an issue like this with gmail before.
Thanks for your help
