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New Member
millybee16
Posts: 3
Registered: ‎06-05-2012
My Device: Bold 9780
My Carrier: 5196970219

Problems with Email Setup on Bold 9780

Hello fellow Blackberry users! I am having trouble setting up email for blackberry bold 9870. When verifying my password, I keep getting a screen that reads "Sorry, unable to continue your session. Please log in again." I have had a data plan for years and I'm certain my passwords are correct. Please help!

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Problems with Email Setup on Bold 9780

Hello millybee16 and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear you are having issues with your email settings application on your BlackBerry® Bold™ 9780 smartphone.

 

To clarify, when you go to the Email settings icon and enter your username and password, this error appears? Or does this error appear when you launch the icon?

 

Would it be possible to have you private message your BlackBerry PIN and I can investigate this further for you? 

 

Thanks!

-HMthePirate

 

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New Member
millybee16
Posts: 3
Registered: ‎06-05-2012
My Device: Bold 9780
My Carrier: 5196970219

Re: Problems with Email Setup on Bold 9780

Hello HM the Pirate,

 

Thanks for your response. The error appears after entering my password and clicking verify. How do I private message you?

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Visitor
imyusuf
Posts: 1
Registered: ‎06-08-2012
My Device: 9780
My Carrier: Zain Kuwait

Re: Problems with Email Setup on Bold 9780

Hi

 

I am having a similar problem with setup of gmail or any other account it says update failed. It log in my blackberry email setup account but other like yahoo and gmail i am not able to add them. It always says update failed. I tried searching so many forums for this help but no help yet.

 

 

Yusuf

 

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Visitor
Tedanne
Posts: 1
Registered: ‎06-21-2012
My Device: Bold 9780
My Carrier: MobileOne

Re: Problems with Email Setup on Bold 9780

I am also experiencing such a problem.. The only thing is .. it happened after I've upgraded something..

 

Also, I don't think I have actually have an ID registered.. =(

 

I can't get me emails now.. Its pretty hair pulling for me.. Help please?

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