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BlackBerry® Bold™

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New Contributor
taufiq_zalizan
Posts: 3
Registered: ‎10-18-2012
My Device: Bold 9900
My Carrier: Singtel

Push-mail on Bold 9900 stopped working after set-up on Playbook

Hi,

 

I've suddenly stopped receiving emails on my Bold 9900 (3 accounts: Hotmail, Gmail and a school email). I'm not too sure when exactly it happened, but if i'm not mistaken it was soon after I set up my email accounts on my Playbook. I've tried all the common solutions like sending the service books etc. Appreciate any help here.

 

Thank you!

 

Taufiq

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Push-mail on Bold 9900 stopped working after set-up on Playbook

Hi taufiq_zalizan and welcome to the BlackBerry Support Community Forums!

 

Are all of your other services working correctly?  Are you able to use your browser or BBM™?  Also, what does the network indicator show in the upper right corner of your BlackBerry® smartphone home screen?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

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New Contributor
taufiq_zalizan
Posts: 3
Registered: ‎10-18-2012
My Device: Bold 9900
My Carrier: Singtel

Re: Push-mail on Bold 9900 stopped working after set-up on Playbook

Hey thanks for the reply!

Yes all my other services are working fine (BBM, browser, twitter, FB etc). The corner shows 3G, the Blackberry logo and the signal strength.

 

Cheers

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Push-mail on Bold 9900 stopped working after set-up on Playbook

So to clarify, you are able to see your emails on your BlackBerry® PlayBook™?  When you go to your email accounts on your computer, do you see new emails?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

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New Contributor
taufiq_zalizan
Posts: 3
Registered: ‎10-18-2012
My Device: Bold 9900
My Carrier: Singtel

Re: Push-mail on Bold 9900 stopped working after set-up on Playbook

Yes I can see them on my PlayBook and my computer but not on my phone. :smileyhappy:

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Push-mail on Bold 9900 stopped working after set-up on Playbook

Can you send me your BlackBerry® PIN via a private message?

 

Thanks

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.