05-27-2013 01:38 PM
Well, does not turn on. Charged for hours on end....5 flashes and nothing else....put in brand new battery.....same result. Hooked up to PC.....Desk Manager recognizes the 9000 but with Pin#: 0 and cannot sign in with my password thru all 10 tries! Should I be giving up the ghost? Is it back to my trusty old 8707? Any help out there? Thanx! Neil
05-27-2013 01:45 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note please that "new" and "known good" are not necessarily the same thing...while rare, a "new" battery certainly can be defective. The simplest (and least costly) method to do this is to find someone with an identical battery that does not have these problems...trade batteries with them and see what happens.
Good luck and let us know!