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New Member
mitsosun
Posts: 3
Registered: ‎11-28-2008
My Device: Not Specified
Accepted Solution

RELOAD SOFTWARE: 552 problem. Can't start my BB now

After a restart, my bold cannot initiate any more, but showing Reload Software: 552 on the screen. Can someone tell me what to do to fix it? Thanks
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New Member
mitsosun
Posts: 3
Registered: ‎11-28-2008
My Device: Not Specified

Re: RELOAD SOFTWARE: 552 problem. Can't start my BB now

Can someone answer my question?

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New Contributor
Harley-lugar08
Posts: 3
Registered: ‎12-05-2008
My Device: Not Specified

Re: RELOAD SOFTWARE: 552 problem. Can't start my BB now

You need to reload the Blackberry device software, Go the your service providers site an you will need to use the Blackberry Desktop manager software to reload the OS in the Blackberry.

 

Follow these procedures..

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11320&sliceId=SAL_Pub...

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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: RELOAD SOFTWARE: 552 problem. Can't start my BB now

Before reload the complete software on your Device, just reset the device taking out the battery for 30 seconds and install it again, let me know.
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If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
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New Contributor
Harley-lugar08
Posts: 3
Registered: ‎12-05-2008
My Device: Not Specified

Re: RELOAD SOFTWARE: 552 problem. Can't start my BB now

I would be suprised if this works, I've spent the last 2 hours working the same problem and still not resolved ...
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New Member
mitsosun
Posts: 3
Registered: ‎11-28-2008
My Device: Not Specified

Re: RELOAD SOFTWARE: 552 problem. Can't start my BB now

I solved it. Format it and reinstall the OS....
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New Contributor
Harley-lugar08
Posts: 3
Registered: ‎12-05-2008
My Device: Not Specified

Re: RELOAD SOFTWARE: 552 problem. Can't start my BB now

How did you format the device ????
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New Member
nazeer
Posts: 1
Registered: ‎07-14-2009
My Device: Not Specified

Re: RELOAD SOFTWARE: 552 problem. Can't start my BB now

It took me 4 days to successfully restore my black berry.

 

I was stuck in step 3(b).

 

Here are things I did:

1. Download and install latest BlackBerry Device Manager

2.  Download and install Desktop Manager.

3) Run Desktop Manager

     a) Click on Application Loader.

     b)  Click on Update Software.

      (if you get error then uncheck backup files)

 

 

Thanks

Nazeer.

http://www.webcaresolutions.com

   

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New Member
macedonianking
Posts: 2
Registered: ‎11-24-2009
My Device: Not Specified

Re: RELOAD SOFTWARE: 552 problem. Can't start my BB now

This is the most useless comment I've ever seen.

 

How did you resolve it? How did you format the device? If you ever experienced this problem and exact error you would know that the Black Desktop Manager doesn't recognize the handheld. Please enlighten me with your troubleshooting steps....

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New Member
macedonianking
Posts: 2
Registered: ‎11-24-2009
My Device: Not Specified

Re: RELOAD SOFTWARE: 552 problem. Can't start my BB now

Expert,

 

When I turn the device on it throws error "Reload Software 552". At this point you can't do nothing with the device and it doesn't respond to any key inputs. How do you know to get the device recognized by Blackberry Desktop Manager when it is in this state?

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