08-22-2012 09:18 AM
I have a Blackberry Bold 9900 on AT&T and it for some strange reason starts to scroll on its own. It makes it very difficult to select anything when it does this. Any ideas how to fix this, I did a battery pull several times and it still occurs. Any advice would be most welcome.
08-22-2012 11:37 AM
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!