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milindmajithia
Posts: 5
Registered: ‎05-08-2012
My Carrier: Safaricom Kenya

Receiving emails over wifi

Hi all,

 

I live in Kenya and have a Blackberry Bold 9790 and have no problems receving emails while in Kenya over my carrier's netowrk.

 

However, when im roaming, i usually use the wifi network in my hotel or workplace where available to reduce on roaming costs and i used to receive my emails and bbm messages over wifi without any problems.

 

since my last trip, i have noticed that i have stopped receving emails and bbm message while on a wifi network. I havent changed any setting whatsoever.. so can someone help me figure this one out?

 

Thanks.

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010

Re: Receiving emails over wifi

Hey milindmajithia,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

When you're connected via Wi-Fi, do you have the BlackBerry symbol appearing beside the Wi-Fi network on the home screen?

 

Also can you send me a private message with your PIN number so I can investigate further?

 

Thank you.


-ViciousFerret


 


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