01-10-2013 10:17 PM
so I recently updated my blackberry messenger.
Ever since I did, I have been unable to use my bbm, my internet doesn't connect and my email wont sync up.
Basically my blackberry can make and receive texts and calls. That it.
I have reset the phone, removed the sim and battery and still nothing
I can't even get on to the blackberry world to see what the hell I have done.
Any other suggestions? I'm desperate
01-11-2013 04:06 AM
Welcome to BlackBerry Support Forums
Please try those steps and see if that helps :
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
If that doesn't work out then you have to call your Carrier for further help.