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jayjareno
Posts: 1
Registered: ‎01-15-2013
My Device: Blackberry Bold 9790

Recovering apps on a lost Blackberry phone

Hi,

 

Just need to know (and possible get help) if it's possible to retrieve/recover the apps which were saved to a lost phone. I have backed up all my data from the lost phone but obviously cannot do a "Switch Device." Is there any way to recover all my previous apps especially the paid ones to my new Blackberry unit? Your help will be greatly appreciated. Thanks a lot.

Hall of Famer II
sdgardne
Posts: 48,740
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Recovering apps on a lost Blackberry phone

Hi and Welcome to the Community!

 

If your apps were obtained from AppWorld, the below process should work for you. If, however, your apps were obtained elsewhere, you need to check with those portals to find out if they have a similar mechanism to retain your ownership of those apps on a different BB.


To re-install your apps, please see this KB:

  • KB17625 How to install or transfer previously purchased applications from BlackBerry App World to a BlackBerry smartphone

For more registration key information, see this KB:

  • KB18646 How to locate and enter the license key for an application purchased through BlackBerry App World

Cheers!


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