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New Contributor
Posts: 5
Registered: ‎04-14-2013
My Device: Blackberry Torch

Red Light/ Water Damage?

[ Edited ]
I managed to put my Blackberry Bold 9900 in the washing machine but it wasn't in the wash for long as I quickly noticed. I took the phone apart and let it dry for a few days. Now when I try to turn it on the indicator light at the top goes red but nothing happens and the screen stays black. I have tried charging it but nothing. Is there anything else I can do that might mean that it will work again or have I killed it?
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Posts: 50,626
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Red Light/ Water Damage?

Hi and Welcome to the Community!

REMOVE YOUR BB BATTERY NOW!!!

Run, don't walk, to this FAQ:

Do everything it says, including waiting the maximum recommended time (perhaps longer, given what you've done...perhaps 5 days). Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.

Good luck!




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New Contributor
Posts: 5
Registered: ‎04-14-2013
My Device: Blackberry Torch

Re: Red Light/ Water Damage?

Thank you I will try it