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Hi and Welcome to the Community!
For security reasons, that password reset email is NOT delivered to the BB. You must use other means to access that email account and retrieve that email in order to conduct the reset.
Good luck!
For security reasons, that password reset email is NOT delivered to the BB. You must use other means to access that email account and retrieve that email in order to conduct the reset.
Good luck!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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Ahhh...I did not understand, from your original post, that it had not arrived to your WebMail interface either.
Given all of the problems folks are having with the release of BBM 7, it does not surprise me that there is a delay with processing the password reset requests. Thank you though...yours is the first that has confirmed this condition, so the information will be quite useful to others I am sure.
Good luck!
Given all of the problems folks are having with the release of BBM 7, it does not surprise me that there is a delay with processing the password reset requests. Thank you though...yours is the first that has confirmed this condition, so the information will be quite useful to others I am sure.
Good luck!
| button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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