08-21-2012 08:50 AM
I used the RESTORE option from my back up, the software restored everything EXCEPT my Contact list.
I also tried to restore specific items.... the option to restore contacts does not allow me to tick it for restoration.
I have a Bold 9700, abt 2.5 yrs old. Due to some glitch the complete contacts list is in the back-up, my google sync has only half !!
Any suggestions please
Solved! Go to Solution.
08-21-2012 09:41 AM
Try disabling your Google Contact sync and then performing the restore.
Read this Article ID: KB22430 How to enable wireless contact synchronization with BlackBerry Internet Service
In the article, where it instructs to enable, you will disable.
08-21-2012 11:14 AM
Thank you, thank you !!!!!!!!!!!!!!!!!!
I deleted my gmail account and re-set it on the BB, then asked it to sync contacts.... I presume this process takes some time as the list was not in my gmail account.
Rgds / Shiraz
10-22-2012 09:42 AM
Please help, I have the same problem. But I don't know where to turn off the automatic sync. please advise.
Scroll up and read my earlier post... second one in this thread. The link gives the information you need.
10-22-2012 10:26 AM