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New Contributor
Fenacron
Posts: 4
Registered: ‎12-10-2012
My Device: Bold 9700
My Carrier: Rogers

Restoring my contacts

My Blackberry Bold 9700 just died...how do I retrieve my contacts, calendar etc from my computer?

Please use plain text.
JSanders
Posts: 83,774
Likes: 22,788
Solutions: 5,871
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Restoring my contacts

Died, in what way?

 

Do you have a backup of your device made to the PC using the BlackBerry Desktop Software or do you have BlackBerry Protect installed on your device?




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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Fenacron
Posts: 4
Registered: ‎12-10-2012
My Device: Bold 9700
My Carrier: Rogers

Re: Restoring my contacts

I did a backup on my computer, but I can't seem to find it on my computer.

 

Where do I find it?

Please use plain text.
New Contributor
Fenacron
Posts: 4
Registered: ‎12-10-2012
My Device: Bold 9700
My Carrier: Rogers

Re: Restoring my contacts

I might have BB Protect as well...I can't remember?

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New Contributor
Fenacron
Posts: 4
Registered: ‎12-10-2012
My Device: Bold 9700
My Carrier: Rogers

Re: Restoring my contacts

My screen went all white and there is a Black LEAF on the top right hand side of my screen...

Please use plain text.
JSanders
Posts: 83,774
Likes: 22,788
Solutions: 5,871
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Restoring my contacts


Fenacron wrote:

My screen went all white and there is a Black LEAF on the top right hand side of my screen...


eh?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
JSanders
Posts: 83,774
Likes: 22,788
Solutions: 5,871
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Restoring my contacts


Fenacron wrote:

I did a backup on my computer, but I can't seem to find it on my computer.

 

Where do I find it?


Search your entire PC for any *.bbb *.ipd files

 

Read this:  Article ID: KB03953 How to back up and restore data to a new BlackBerry smartphone




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.