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Posts: 4
Registered: ‎10-10-2012
My Device: Bold 9900
My Carrier: O2

Ringer off message

My bold 9900 is not ringing out when a call is received. A message 'ringer off' is displayed.  My Sounds and alerts profile is set to medium. How do I turn the ringer on?

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Ringer off message

Hello ianhood

 

Welcome to the forums. 

 

Try clearing your Sound Profiles database using the BlackBerry® Desktop Software as shown here http://bbry.lv/HPDqUG Then test again.

-SR

 

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