hello, i've been trying for the last hour to contact a representative from the technical support office through e-mail but i can't i've been using help@rim.com but all i get is a msg saying that my e-mail can't be sent and i really need help with my bb the software seemed bugged and i already have a case with the number INC000024804987 but it was closed a couple of days ago as it seemed that the problem was solved but it didn't i'm still experiencing the same problems and i want to reopen my case but i can't find any one to contact so please help.
